Bill Pay – Terms & Conditions

Chesapeake Utilities Corporation welcomes ChoicePay®, our new partner in providing our valued customers with enhanced electronic payment options. You can enroll online or by calling ChoicePay® at 877.671.0365. Once enrolled, you can begin paying your natural gas bill using the automated bill payment system, powered by ChoicePay®. The system is available 24 hours a day, seven days a week. Payment options include credit/debit card (VISA, MasterCard or Discover) or electronic check. Fees will apply.

Please carefully read the points below before accepting. Once you accept that you fully understand these points, you will be taken to the ChoicePay® online payment site. Please note that all online payments made on a business day by 2 p.m. eastern standard time will not be processed until the following business day.

If your payment is to connect or reconnect service, or to avoid disconnection, after you process your payment with ChoicePay® you need to call Chesapeake Utilities during normal business hours at 800.427.0015 and provide our Customer Service Representative with your payment transaction number.

For the initial enrollment you will need the following:

  • Your account number exactly as it appears on your bill
  • Your credit/debit card or electronic check information (debit cards will be processed as a credit card. If you have any questions, please check with your banking institution.)
  • An email address to send you transaction notifications. Please note that you need to keep your transaction statement for any future inquiries in to the payment.
  • If you plan to make a payment immediately after enrolling, initially you will need your bill amount.
  • Please note that upon accepting, you will be leaving Chesapeake Utilities’ domain and entering a third party website. Credit card payments have a maximum transaction amount of $300.00. A fee will apply.

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